Returns

RETURNS/EXCHANGES

• Full price items can be returned within 30 days of delivery for an exchange. We do not offer refunds. Unfortunately we do not offer exchanges on sale items.
• Items must be received in original condition - unworn, unwashed, with all tags still attached.
• For hygienic reasons, we do not accept returns for items without the hygiene seal intact.
• Customers are required to pay for their return shipping costs and also the shipping cost of your exchanged item.
• Please email info@shimmyandsparkle.com if you wish to exchange your order.
• Please email info@shimmyandsparkle.com if you believe your product is damaged or faulty.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.
• Please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.